top of page
Frequently Asked Questions
- 01The application process involves an application, references, approval by the president, and vital information. The process normally takes 3-5 business days, but can vary based on references or approvals. Please contact the MEI office regarding any additional questions.
- 02Yes, MEI works with organizations and ministries for various donor processing needs. No matter the size of your ministry, we can help.
- 03Donations are processed daily. Support payments and reporting are sent weekly or monthly based on the account settings. Some donations might require additional banking time due to size or conversion status.
- 04All donations receive an e-receipt upon successful completion of the gift. Donations are processed and verified before being added to a weekly support report.
- 05Each associate receiving support will be notified via email-reporting during the week the payment is sent. Additional questions about support can be sent to admin@meigiving.org.
- 06There are several ways to transfer donations to our dedicated mission volunteer agents- Direct Deposit in the USA, Paypal, and International Wire Transfer.
- 07We make every effort to keep the admin fees to a minimum. MEI has a 3.5% administration fee. All credit card fees or additional banking fees are also applied. Special donations such as stocks, gifts-in-kind or property transfers must be pre-arranged and may be subject to an additional fee.
- 08Often we are told, “its nice that someone answers the phone” so we make every effort to take calls and answer e-mails promptly. Visit the Contact Us page for details.
- 09MEI does not share your financial details, personal details or contact information.
- 10We may collect personal information from you, such as your name, email address, postal address, phone number, credit card information, etc., when you donate online, save your information with us online, or contact us with a question or concern. We maintain a record of your donation as needed to process your online donation.We may use your personal information in the following ways:To process and fulfill your online donation requestTo communicate with you and to send you information by email, postal mail, telephone as needed in order to process your online donationTo protect the security or integrity of our website We do not share your information. We will only use the information to process your online donation request.You can review and change certain personal information related to your use of our online site (such as your name and contact information). To access your information with MEI, simply sign in to your account using your username and password, and you will be able to edit your personal information in your account profile.Our website uses "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to donate on our website.You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make donations on our website.We do our best to provide you with a safe and convenient online experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.When you enter your personal information on our website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https.""Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password or user name through email.For your convenience and information, our website may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.
- 11All transactions are fully refundable if you have not received your cumulative annual tax statement. Note: A refund may take 2-5 business days for it to post to your credit card or bank account statement. Please contact us directly at (479) 553-9060 for further information.
bottom of page